County government

Orchestrated By Nature™

Commissioner of the Revenue

It is the duty of the Commissioner of the Revenue's office to assess real estate, personal property, business and miscellaneous taxes and to assist in the preparation of Virginia individual income tax returns.

2016 Business Information at a Glance
Frequently Asked Questions

Partners with New River Community Action

Trina Rupe, Commissioner of the Revenue has partnered with the New River Community Action to bring a free income tax service to the community. The office has always prepared State Income taxes for the community and direct filed them with the State. The Department of Taxation has taken away the option for us to direct file with them due to the fact they want the returns to be processed only by them this year.

We will still be able to take your State return and send it to Richmond, but unless we prepare the return, we will not be able to direct file it. The Department of Taxation is working to cut down on citizens filing fraudulent returns and them being keyed directly into the system. Therefore, if the Department processes them all they can catch the fraudulent returns easier. Please continue to bring us or mail your returns to us and we will continue to process the State ones by sending them to the State for you.

This year, we will begin preparing Federal returns for the citizens of Pulaski also. At the same time we will prepare the State returns and direct file them with the IRS and also the State Tax Department. There will be some limitations on the returns that are processed in the office. This is a free service that we are excited about offering to the citizens. The service will began taking customers February 1st for preparing tax returns. These will be done every day of the week. Below are the requirements for us to prepare your returns for you.

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $65,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.

What to bring:

  • Proof of identification (photo ID)
  • Social Security cards for you, your spouse and dependents
  • An Individual Taxpayer Identification Number (ITIN) assignment         letter may be substituted for you, your spouse and your dependents         if you do not have a Social Security number
  • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc)         from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • All Forms 1095, Health Insurance Statements
  • Health Insurance Exemption Certificate, if received
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account numbers for direct deposit         such as a blank check
  • To file taxes electronically on a married-filing-joint tax return, both         spouses must sign the required forms
  • Total paid for daycare provider and the daycare provider's tax         identifying number such as their Social Security number or business         Employer Identification Number
  • Forms 1095-A, B or C, Affordable Health Care Statements
  • Copies of income transcripts from IRS and state, if applicable

  • Ms. Rupe said "that she is excited about being able to do something to help the citizens of Pulaski County that is a free service in addition to what they already do to help the community". Office hours are 8:30-5:00, Monday thru Friday. We are located on the 2nd floor of the old stone courthouse.

    Freedom of Information Act Rights & Responsibilities

    Code of Virginia Chapter 748 Section 2.2-3704.1, 2.2-3704.2 states the Freedom of Information Act (FOIA) post notice of right and responsibilities. Ms. Ashley Edmonds is The Commissioner of the Revenue's Office, designated FOIA officer. Information regarding FOIA procedure may be found by clicking on this link: FOIA

    Attention Realtors, Appraisers, & Others

    We have a service online where you can obtain your property cards any time night or day by subscribing to this service that the county offers.

    This is Pulaski County's iGIS site. If you have any questions, please contact the County for assistance. The county charges an annual fee of $250.00 to access the netGIS information containing parcel owner names and addresses.

    Click here to view the application for the enhanced service. If you have any questions, please contact Andrew Foxx at

    Did You Receive a Review of Tax Return Letter?

    The Virginia Department of Taxation is sending Review of Tax Return letters (AUIN073A RAP Additional Review) to taxpayers to verify withholding information. Because of the increase in identity theft and refund fraud, we are taking extra precautions to validate the refund returns we process.

    Receiving the letter does not mean you are a victim of identity theft or that your return contains errors or missing data, just that your return was stopped for review. If you receive this letter, please read it carefully to determine if you need to take any action.

    If you did not submit your individual income tax return, check where indicated in the first paragraph of the letter and return using the fax number and address provided.

    If you did file a return, follow the instructions in the letter and submit all requested documents as soon as possible by fax or mail. We will continue processing your return once we receive all requested documents and confirm that your return is correct. Please allow 7 business days for us to receive your documents.

    If you filed a return and already received your refund, or receive one before sending us the requested information, we were able to verify your return through other means. We no longer need documentation from you. Please disregard the letter.

    If you have questions, please feel free to contact the Commissioner of the Revenue Office at (540) 980-7750.


    Trina N. Rupe
    52 W Main ST
    Suite 200
    Pulaski VA 24301

    Phone: 540-980-7750
    Real Estate: 540-980-7753
    Fax: 540-980-7758

    Office Hours: 8:30am to 5:00pm Monday through Friday.


    Tammy Bentley
    Deborah Cecil
    Donna Gray

    Real Estate:

    Kirt Dale, Assessor & Supervisor
    Sierra Sowers

    Business Licenses:

    Patricia (Trish) Huff

    County of Pulaski, VA
    143 3rd ST NW, Suite 1
    Pulaski VA 24301